Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox 38 pdf download/view problem

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af spak_

spak_
spak_
more options

I'm using: Firefox 38.0.5 and Adobe acrobat reader DC on windows 7 (64bit). Can't download or view pdf files. When I click on pdf link sometimes blank tab opens, sometimes doesn't happen anything at all. If it's direct link to pdf file I can save file by clicking "Save link as", but if its some complex link with redirect(like google search result) it doesn't work. I think problem started with firefox update to version 38.

I'm using: Firefox 38.0.5 and Adobe acrobat reader DC on windows 7 (64bit). Can't download or view pdf files. When I click on pdf link sometimes blank tab opens, sometimes doesn't happen anything at all. If it's direct link to pdf file I can save file by clicking "Save link as", but if its some complex link with redirect(like google search result) it doesn't work. I think problem started with firefox update to version 38.

Alle svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does the built-in PDF Viewer work?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
spak_
spak_ Spørgsmålsstiller
more options

Switched to built-in pdf viewer - same result. Switched to safe mode - built-in viewer works fine. Turning hardware acceleration off does not solve problem either. I'm using default theme.

Ændret af spak_ den