in my email accounts i had an account for gizmo60@y7mail.com than now does not work since update
before the last update the account gizmo60@y7mail.com worked perfectly but now it keeps telling my password for gizmo is wrong but i know it is not as i logged into gizmo60@gmail.com on my web page to check the mail as thunder bird would not work with gizmo 60 but i decided to change the password for gizmo 60 which made no difference to thunderbird it still would not accept the password or user name
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Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
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Valgt løsning
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
I put thunderbird into safe mode useing your directions and then went to add a email account and it worked perfectly i have been trying to get the email account for ages last time tried was 15/7/2016 without success but fingers crossed it now is working perfectly thank you
Given safe mode worked, what add-ons do you have installed?