Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

email is loading onto my smartphone and tablet, but i've recieved no email on my laptop in five days.

more options

When I open Thunderbird, it tells me it's in contact with Comcast, but no mail is downloaded - to my laptop: no problem with phone or tablet.

When I open Thunderbird, it tells me it's in contact with Comcast, but no mail is downloaded - to my laptop: no problem with phone or tablet.

Valgt løsning

turn off the phone and see if mail appears.

M guess is the phone is set to pop and also set to remove mail from the server on download.

Læs dette svar i sammenhæng 👍 1

Alle svar (4)

more options

What is the account type on all three devices - POP or IMAP?

more options

laptop is a POP account - I can't find the type of the others. Been using Thunderbird for many years w/o problem.

more options

Valgt løsning

turn off the phone and see if mail appears.

M guess is the phone is set to pop and also set to remove mail from the server on download.

more options

Genius, Matt!! Thank you SO much. This has not been a problem for the two years I've had the phone, so I must have inadvertently changed a setting when fiddling with the phone to fix something else? I can't tell you what an irritant this has been and how grateful I am to have it corrected.