Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Cannot change primary email address. No choice given

  • 4 svar
  • 1 har dette problem
  • 12 visninger
  • Seneste svar af cor-el

more options

I already added a secondary email address. But, there is no choice given to CHANGE it to primary address. I always says " This emal already verified by another user. I don'e want to VERIFY IT. I want to change it as primary email addressIt always stays on yahoo. I want to change it to my gmail address. and make yahoo secondy.

I already added a secondary email address. But, there is no choice given to CHANGE it to primary address. I always says " This emal already verified by another user. I don'e want to VERIFY IT. I want to change it as primary email addressIt always stays on yahoo. I want to change it to my gmail address. and make yahoo secondy.

Alle svar (4)

more options

Last time I checked, you needed a special link to change your primary email address. The following article has one, does it still work?

Change the primary email address on your Mozilla account

more options

Of course, now that I look at the article again, it says you should be able to do it from the Firefox Account icon on Firefox's toolbar:

Does the method of clicking Change... next to the secondary email, and then clicking Make Primary, work on yours?

more options

lou said

I always says " This emal already verified by another user.

Is it possible you have a second Firefox account that uses that address?

more options

Is it possible that you did create another Firefox Account that uses this secondary email address?

What happens if you try to login using this email address?