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I'm a mac user. A few days ago, I got a message on Firefox stating that a new update wasn't able to download automatically, and it advised me to download the latest version of the app instead. I attempted to do this from the Mozilla site, but the file would never download no matter how long I waited; it would get all the way to the end and just spin endlessly without completing the download. I thought I might be having some issue with Firefox in general, so I attempted to uninstall and reinstall the app; I uninstalled it but then found myself still unable to download the app to reinstall it even while using other browsers like Chrome or Safari. I've tried repeatedly to download the app while connected to different wi-fi networks, networks which I've known to be stable. I've been able to download other files without an issue (although none I've tried are as large). I even tried to complete the download using a proxy site, but was still unsuccessful. Is there anything else I can try? Thank you!

Hello,

I installed Firefox on my Chromebook using the Debian installer. I was able to right click the installer and click install. It's worked really well so far, but the only issue I'm noticing is that MP4 files have no audio and I cannot unmute them. The video plays fine, it's just set to mute and nothing I do will unmute it, including right clicking the video and toggling mute.

An example video that will play, but there is no audio: https://html5videoplayer.net/html5video/mp4-h-264-video-test/

To be clear, YouTube videos play just fine through Firefox, and the above video video plays fine in Chrome or even via Discord (which I also installed the same way, using the .deb file).

I'm guessing it's an issue related to Linux (maybe there's a codec that isn't available?), but if there is a solution that anyone knows about I'd appreciate it!

sudden, strange refusal by Firefox to log in to the public on-line access (of a certain university hospital) which on-line service I have regularly used -- its certificates are up to date; no one else around me has had any problem logging in. NB I can access by using the Fiirefox 'Private Browsing' option, but it so happens that using the 'Private Browsing' is very inconvenient here for other reasons. Please advise.

Just purchased a new desktop that came with Windows 11 pro installed. I don't like it. Also having to start from scratch is annoying having to redo all the fixes to Firefox I did on the old computer anyhow.

The attached shows the Toolbar drop downs and what I have done to get rid of them of course the "Show an image preview when you hover on a tab" does just that but the description box (see attached) is still there.

OK I have Firefox 134.0.1 (64-bit) as mentioned Windows 11 pro Any help please and please keep in mind I don't understand a lot of computer speak I am 69yo but can do a bit.

Is there an option somewhere for eye strain and if so where is it? For some reason every website has always looked like it's stuck in that setting where it reduces blue light to help your eyes, and as someone who develops games having the wrong colors has been a bit annoying.

Team,

I'm having issues with my home screen shortcuts favicons not updating. when i try to edit the shortcut > use custom image > i enter the favicon.ico url > hit preview > the preview updates but my home screen shortcut doesnt.

This article didn't workout for me https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings and it occurs on both my linux machine and my windows machine.

Not sure if I'm the only one experiencing this, if I'm missing something, or if i'm missing a step in my troubleshooting.

I appreciate your feedback in advance.

Excelsior!

john

A Google Search produced a file within my Mac as one of its responses. It took me awhile to figure out it was the response beginning , "https://downloads . . ." I knew Google's reputation as the worst spy of internet activity, but I thought it only searched the internet. How can I prevent Google searching within my computer files?

I've always used Firefox, always updated. Recently, some videos on YouTube don't play, but only a few... and videos sent via WhatsApp Web too, they don't play. But this only happens when I use a specific Wi-Fi network. On all the others, everything works 100%. The place where I use this specific Wi-Fi network is where I work, at home it works normally. Any idea how to solve this? On all the other browsers everything works normally. Sometimes the videos that don't play...if I close the tab and open a new one, they play...