Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Unable to log into Vanguard

  • 3 Antworten
  • 3 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von jrlind55

more options

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I have no issues when using Edge or Chrome.

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I have no issues when using Edge or Chrome.

Ausgewählte Lösung

As of 3/16/22, Firefox is again logging in to Vanguard. I have the most recent version (V96.0), installed on the 15th.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (3)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

I have the same problem. The website accepts my login name and password, but does not respond when I click on the button.

I had been logging into Vanguard for years with little problem, but it sporadically became non-responsive over the last few years. The first time was for a few months. In 2021, it became non-responsive for 12-15 days in the summer, then continually non-responsive since around November, 2021.

I have this problem on my Win7Pro main computer and my Win10Pro laptop.

I do not have the problem with Chrome.

more options

Ausgewählte Lösung

As of 3/16/22, Firefox is again logging in to Vanguard. I have the most recent version (V96.0), installed on the 15th.