Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Harmony Web Protection Privacy Policy

  • 1 Antwort
  • 12 haben dieses Problem
  • Letzte Antwort von KLewis727

more options

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!). Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.
Angefügte Screenshots

Ausgewählte Lösung

No replies necessary now as the 'problem' has been resolved.

Just in case anyone else encounters the same or a similar problem, let me tell you the resolution. It 𝐢𝐬/𝐰𝐚𝐬 𝐧𝐨𝐭 a Firefox issue, it was a 'Zone Alarm' issue. Further investigation with Check Point (the 'hierarchy' of Zone Alarm) advised me of the following:

"Unfortunately, it looks like a corrupted install.

Please uninstall ZA and then boot your PC to safe mode with networking.

Once there, run our clean tool.

https://download.zonealarm.com/bin/free/support/dl_stg/ZangClean.exe

Go back to normal mode and then reinstall ZA."


That resolved the problem so I hope that may help someone in the future. 🤞👍

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (1)

more options

Ausgewählte Lösung

No replies necessary now as the 'problem' has been resolved.

Just in case anyone else encounters the same or a similar problem, let me tell you the resolution. It 𝐢𝐬/𝐰𝐚𝐬 𝐧𝐨𝐭 a Firefox issue, it was a 'Zone Alarm' issue. Further investigation with Check Point (the 'hierarchy' of Zone Alarm) advised me of the following:

"Unfortunately, it looks like a corrupted install.

Please uninstall ZA and then boot your PC to safe mode with networking.

Once there, run our clean tool.

https://download.zonealarm.com/bin/free/support/dl_stg/ZangClean.exe

Go back to normal mode and then reinstall ZA."


That resolved the problem so I hope that may help someone in the future. 🤞👍

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.