Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

My recovery key won't work.

  • 1 Antwort
  • 2 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

more options

I synced my data to Firefox sync, confirmed the data has been synced yet the key I was given does not work. What can I do without losing my really important data? Cheers.

I synced my data to Firefox sync, confirmed the data has been synced yet the key I was given does not work. What can I do without losing my really important data? Cheers.

Alle Antworten (1)

more options

Do you still have a device or computer that has a working Sync set up?

You can find the sync account password and the sync (recovery) key in the password manager on computers where a sync account with a specific e-mail address has been set up. Look for:

  • chrome://weave (Mozilla Services Password)
  • chrome://weave (Mozilla Services Encryption Passphrase)

You can look at this version of the about:synckey extension, modified by me, to show the sync key in current Firefox versions (desktop and mobile).

You can download this Firefox extension file by clicking the "Download This File" button without having to register and sign on to this website.