Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox crashes

zakath75
zakath75
more options

Crash ID: bp-e61daa30-5ff8-47ae-bef9-f81f52151002

Mozilla Firefox keeps crashing on startup in Windows 10, even in safe mode. I tried clean-reinstalling Firefox, but still the same problem. This only started happening yesterday 10/1.

Any help would be greatly appreciated.

Thanks

Crash ID: bp-e61daa30-5ff8-47ae-bef9-f81f52151002 Mozilla Firefox keeps crashing on startup in Windows 10, even in safe mode. I tried clean-reinstalling Firefox, but still the same problem. This only started happening yesterday 10/1. Any help would be greatly appreciated. Thanks

Wšykne wótegrona (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry to hear about the crashes, and thank you for the report ID.

The crash "signature" in your report has been linked to the Applian Technologies programs Freecorder and Replay Media Catcher in combination with popular security software (e.g., Norton, which you seem to be running).

If you have one (or both) of those programs and it isn't essential, try uninstalling it and then restarting Windows to ensure that none of its components are left running.

Will Firefox start normally after that?

(If you prefer not to uninstall the program, another user said he used msconfig to prevent FlvSrvc.exe from running at startup and that fixed it. See: https://support.mozilla.org/questions/1086722#answer-789197)