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If I Reply To A Message From Outlook With An Inline Image The Image Is Lost In Outlook

  • 1 wótegrono
  • 1 ma toś ten problem
  • 8 naglědow
  • Slědne wótegrono wót Matt

Bugeater327
Bugeater327
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Hi, 

 If I receive a message from an Outlook user (AKA my manager [8^) with an inline image I am
 able to view the image correctly inline in the message.  However if I reply to that message,
 the Outlook user is unable to view the image in Outlook.  If I Bcc'd myself I am able to view
 the image in Thunderbird even though it is exactly the same message that the Outlook user
 can't see!

 Note: This has been a problem with all previous versions of Thunderbird for at least the
 last couple years.

 The first attached image is how Outlook sees the image.  The second image is how it displays
 in Thunderbird.  This is the very same message being viewed in Thunderbird and Outlook!

Steps to reproduce: 

 1: Have someone on Outlook send you a message with an inline image.
 2: View that message in Thunderbird.  The image is visible.
 3: Reply to that message and Cc: or Bcc: yourself.
 4: View that message in Thunderbird.  The image is still visible.
 5: Ask the Outlook user to view that message.  The image will look like the first image below!


Thunderbird 60.2.1 64bit on Ubuntu 18.04.1. Exchange 2010 Outlook 2016 64bit

Hi, If I receive a message from an Outlook user (AKA my manager [8^) with an inline image I am able to view the image correctly inline in the message. However if I reply to that message, the Outlook user is unable to view the image in Outlook. If I Bcc'd myself I am able to view the image in Thunderbird even though it is exactly the same message that the Outlook user can't see! Note: This has been a problem with all previous versions of Thunderbird for at least the last couple years. The first attached image is how Outlook sees the image. The second image is how it displays in Thunderbird. This is the very same message being viewed in Thunderbird and Outlook! Steps to reproduce: 1: Have someone on Outlook send you a message with an inline image. 2: View that message in Thunderbird. The image is visible. 3: Reply to that message and Cc: or Bcc: yourself. 4: View that message in Thunderbird. The image is still visible. 5: Ask the Outlook user to view that message. The image will look like the first image below! Thunderbird 60.2.1 64bit on Ubuntu 18.04.1. Exchange 2010 Outlook 2016 64bit
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Wšykne wótegrona (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Outlook sends malformed messages, Thunderbird will display them, but it will not forward the malformed information. Solution, get Microsoft to fix outlook. (yeah I know it is never going to happen)