Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Custom icons in New Tab page shown as blank.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ Dan

more options

I updated to the latest Nightly (62.0a1 (2018-06-07) (64-bit)) on a Macbook Air, early 2015, running High Sierra v10.13.5.

I have tons of sites I visit on a regular basis, which is why my new tab page contains forty icons for my most frequently visited sites. Around ~10 of them don't have a icon for displaying, which is why I had set custom image URLs for each of them.

After the update, the shortcuts with custom URLs (which have a customScreenshotURL set), have stopped displaying their icons. Any solutions? It is jarring to see blank black icons every time I open a new tab.

I updated to the latest Nightly (62.0a1 (2018-06-07) (64-bit)) on a Macbook Air, early 2015, running High Sierra v10.13.5. I have tons of sites I visit on a regular basis, which is why my new tab page contains forty icons for my most frequently visited sites. Around ~10 of them don't have a icon for displaying, which is why I had set custom image URLs for each of them. After the update, the shortcuts with custom URLs (which have a customScreenshotURL set), have stopped displaying their icons. Any solutions? It is jarring to see blank black icons every time I open a new tab.
Screen ƒe photowo kpe ɖe eŋu

Siddhartha Khanooja trɔe

All Replies (1)

more options

Do you only have Nightly installed? You could try installing the release FF and see (after making backup of your profile: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles#w_backing-up-your-profile ) if the same issue persists there, too. And if it still persists there, running Firefox in Safe Mode like shown here: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode (scroll up just a little bit)