Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

With Firefox 3.6.10 I cannot run The Weather Channel's interactive or full-featured maps. Anyone know why?

  • 5 ŋuɖoɖowo
  • 63 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ mmbetz

more options

I have no problem loading The Weather Channel's web site but when I click the map for my locale to enable the interactive map, or map in motion, or full-featured map, I get a blank screen -- although the time-log loop for the interactive or map in motion displays.

I have no problem loading The Weather Channel's web site but when I click the map for my locale to enable the interactive map, or map in motion, or full-featured map, I get a blank screen -- although the time-log loop for the interactive or map in motion displays.

cymbalxx trɔe

All Replies (5)

more options

Still doesn't work 3.6.13. It seems that the map is stuck at being centered somewhere in the Arctic -- so the map is always blue. Zoom all the way out (to world view) to see what I mean.

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

I'm running 3.6.6 with the Flashblock add-on and this worked for me:

Tools ... Add-ons ... Extensions ... Flashblock ... Options ... Whitelist

Type in "weather.com" and click Add.

I tried this on a hunch since adding "maps.google.com" fixed a similar problem I had with Street View .

more options

Thanks to those who provided help, but the tips didn't work for me.

I just applied the latest Flash update, however, and now the weather.com map-in-motion finally works for me, again.

more options

I've been having a variety of odd problems with FireFox. Getting the latest Flash update fixed the weather.com map problem. I'm hoping it will fix the other stuff that's not been working.