Frequent crashing (12 since yesterday) after many attempts can get to web page. Cannot figure out why this is happening
AdapterDeviceID: 0x104a AdapterVendorID: 0x10de Add-ons: %7B20a82645-c095-46ed-80e3-08825760534b%7D:0.0.0,%7BF8A55C97-3DB6-4961-A81D-0DE0080E53CB%7D:0.9.8,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:22.0 AvailablePageFile: 2901520384 AvailablePhysicalMemory: 1091121152 AvailableVirtualMemory: 1703976960 BuildID: 20130618035212 CrashTime: 1375467482 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1373566541 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x104a, AdapterSubsysID: 36193842, AdapterDriverVersion: 6.14.12.9669 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 19 StartupTime: 1375467465 SystemMemoryUsePercentage: 49 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://pxpohio.myprintdesk.net/DSF/Admin/ProductionView.aspx Vendor: Mozilla Version: 22.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1420B7B4-5E37-428A-AA63-9E02A73F0861}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1420B7B4-5E37-428A-AA63-9E02A73F0861}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{CD798E8A-70BE-4805-847C-507E15623521}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{CD798E8A-70BE-4805-847C-507E15623521}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B943A6A8-0948-47EB-BC09-0629026CBADC}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B943A6A8-0948-47EB-BC09-0629026CBADC}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{40418864-9C6D-47AC-B788-9B5FC802C50F}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{40418864-9C6D-47AC-B788-9B5FC802C50F}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C146BDE2-D9C8-4740-86EE-C9C499A2AB2D}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C146BDE2-D9C8-4740-86EE-C9C499A2AB2D}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.
All Replies (3)
Why do you have 2 Shockwave Flash plugins active?
Try disabling one because when 2 are active, it can cause them to conflict with each other and crash Firefox.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
- Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
- Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
You need to delete the pluginreg.dat file from your profile folder. To do this go to Firefox button/Help > Troubleshooting > Open folder.
Now when the new window shows close firefox and then delete the pluginreg.dat file in your profile folder. If that makes firefox still crash, disable hardware acceleration.
and check for updates to your drivers