I'm not sure what you have done to plugins. Ffox is now unusable. Sadly I have now moved after many yrs to use Chrome. You appear to have lost focus / clarity
Silverlight does not work.
Java plugins disable and won't update.
Navigating to solutions is an ever decreasing circle.
I've given up in frustration.
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Separate Issue; Your System Details shows;
Installed Plug-ins
Shockwave Flash 16.0 r0 Shockwave Flash 11.9 r900
Having more than one version of a program may cause issues.
Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.
Flash Player v16.0.0.305
https://www.adobe.com/products/flashplayer/distribution3.html
edit: fixed Flash version as I told you to update it in PM
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What message(s) are you getting? What errors?
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window