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Why is my youtube webpage not displaying properly?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

psem
psem
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My youtube webpage is not displaying properly. its like tthere is only text and thumbnails and the whle webpage is too damn long. The videos don't play when clicked. Problem on both firefox and chrome. I disabled kaspersky av but it didnt make any difference cuz i thought the firewall mustve been blocking something. check screenshot attached.

My youtube webpage is not displaying properly. its like tthere is only text and thumbnails and the whle webpage is too damn long. The videos don't play when clicked. Problem on both firefox and chrome. I disabled kaspersky av but it didnt make any difference cuz i thought the firewall mustve been blocking something. check screenshot attached.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window