Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does email list fail to refresh?

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Matt

more options

Sometimes when I switch from one folder to another the email list fails to refresh. If I move the mouse over the list in the new folder it will refresh but not always completely. Image 1 shows the CAD email folder displayed BUT the "Input" folder below it is selected. Image 2 shows what happens when the mouse is moved over the email list in the "Input" folder!

Sometimes when I switch from one folder to another the email list fails to refresh. If I move the mouse over the list in the new folder it will refresh but not always completely. Image 1 shows the CAD email folder displayed BUT the "Input" folder below it is selected. Image 2 shows what happens when the mouse is moved over the email list in the "Input" folder!
Attached screenshots

Chosen solution

I had some joy in disabling the hardware acceleration with this exact issue.

Tools menu (alt+T) > options > advanced> General in Thunderbird 38. Not using it yet, update.

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

I had some joy in disabling the hardware acceleration with this exact issue.

Tools menu (alt+T) > options > advanced> General in Thunderbird 38. Not using it yet, update.