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low resolution error

  • 2 replies
  • 2 have this problem
  • 15 views
  • Last reply by sickchuck

sickchuck
sickchuck
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using a new samsung G6, when opening my mail in desktop view I get an error that the resolution is too low to view and I must increase resolution. All works ok in normal mode. Viewing in desktop mode works on all pages except my mail.

using a new samsung G6, when opening my mail in desktop view I get an error that the resolution is too low to view and I must increase resolution. All works ok in normal mode. Viewing in desktop mode works on all pages except my mail.

All Replies (2)

guigs
guigs
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Does that device have a minimum supported resolution? That might be a device limitation.

sickchuck
sickchuck Question owner
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There are 4 separate screen types but they are not listed as a resolution. It only happen when switching to my inbox in desktop mode not on any other page so it can not be a resolution issue as my home page is much more congested with feeds than my in box. Also it goes into a loop between the home and inbox never staying on the inbox long enough to increase the size to read the entire error message.