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personal mailing list entries not recognized, cannot mail to them

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

kbsalazar
kbsalazar
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I have created several valid mailing lists that reside in my Personal Address Book collection. They contain between three and fifteen recipients each (not mass mailing lists).

Until today I could send a note to all participants on a list by entering the list's name in the "To" field. Today none of the list names is recognized as a valid mailing address, and the only way I can mail to is to enter all participant names one at a time, by hand. All of the mailing list names are one word titles - no dashes, spaces, caps or other complications.

What has changed that Thunderbird has lost the ability to retrieve my mailing lists? How do I get this ability back?

Thanks in advance for any/all advice. -K.

I have created several valid mailing lists that reside in my Personal Address Book collection. They contain between three and fifteen recipients each (not mass mailing lists). Until today I could send a note to all participants on a list by entering the list's name in the "To" field. Today none of the list names is recognized as a valid mailing address, and the only way I can mail to is to enter all participant names one at a time, by hand. All of the mailing list names are one word titles - no dashes, spaces, caps or other complications. What has changed that Thunderbird has lost the ability to retrieve my mailing lists? How do I get this ability back? Thanks in advance for any/all advice. -K.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Take a look at this topic. https://support.mozilla.org/en-US/questions/1087406

kbsalazar
kbsalazar Question owner
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Already looked over that thread prior to posting the question. All list names are single-word, all lower case. No changes there. Nor does the quotation mark gambit work. It's still a mystery... Is it possible that such things are stored in a data file that has become corrupted? If so, how can that be restored, replaced, or otherwise fixed?

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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When you try to use the Mailing list, do you get an error message? If yes, please tell us the error message word for word.