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3" square white box

  • 2 replies
  • 3 have this problem
  • 7 views
  • Last reply by cor-el

lynnniee
lynnniee
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when I open the homesite a white 3" sq. box comes on when I go to to my Yahoo main page it's still there if I drag it to the advertising square it goes off' but will come back again~~ NEED HELP WITH THIS thanks

when I open the homesite a white 3" sq. box comes on when I go to to my Yahoo main page it's still there if I drag it to the advertising square it goes off' but will come back again~~ NEED HELP WITH THIS thanks

All Replies (2)

FredMcD
FredMcD
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Please provide the links you are using.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The AOL toolbar extension has been reported to cause this issue with a blank pop-up window appearing on startup.

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window