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I am unable to download emails although they are showing in the list.

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  • 2 have this problem
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  • Last reply by Kaplat

Kaplat
Kaplat
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I am unable to download any emails in the folder Luther-Dann although they are showing in the list. See attached screenshot.

I get an error message from Thunderbird but I can't read it as the full message is not showing and it disappears. Screenshot attached.

It is very important that I am able to access these emails relating to client bookings.

Thanks Karen

I am unable to download any emails in the folder Luther-Dann although they are showing in the list. See attached screenshot. I get an error message from Thunderbird but I can't read it as the full message is not showing and it disappears. Screenshot attached. It is very important that I am able to access these emails relating to client bookings. Thanks Karen
Attached screenshots

Chosen solution

What is the account type - POP or IMAP?

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

What is the account type - POP or IMAP?

Kaplat
Kaplat Question owner
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IMAP, but I have solved the problem thanks christ1 - when in doubt turn off and start again :-)