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can't send email. timeout connecting to server. Worked yesterday. Works on other computers just stopped on this one. Windows 10

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  • 1 has this problem
  • Last reply by Matt

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All of a sudden I can no longer send emails from Thunderbird. Works on other computers running windows 10 but not this one. I can still receive emails. Tried turning off both windows defender and windows firewall. Uninstalled and reinstalled Thunderbird. Deleted accounts and then added them back in . Still fails to send emails.

All of a sudden I can no longer send emails from Thunderbird. Works on other computers running windows 10 but not this one. I can still receive emails. Tried turning off both windows defender and windows firewall. Uninstalled and reinstalled Thunderbird. Deleted accounts and then added them back in . Still fails to send emails.

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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.