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message filters not working

  • 2 replies
  • 11 have this problem
  • 11 views
  • Last reply by eas21

eas21
eas21
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None of my message filters are working, either automatically or manually. I have set it up to run before junk classification, "from is xxx" and "match any of the following" i have set it to move emails to a specific folder in my account. I even tried having it moved to a local folder and when that didnt work, just adding a star to the email. still didnt run. what am I doing wrong? running windows 10 vivaldi browser , thunderbird version 52.1.1 thanks in advance

None of my message filters are working, either automatically or manually. I have set it up to run before junk classification, "from is xxx" and "match any of the following" i have set it to move emails to a specific folder in my account. I even tried having it moved to a local folder and when that didnt work, just adding a star to the email. still didnt run. what am I doing wrong? running windows 10 vivaldi browser , thunderbird version 52.1.1 thanks in advance

Chosen solution

See https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Does problem go away if you start in safe mode?

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Wayne Mery
Wayne Mery
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Chosen Solution

See https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Does problem go away if you start in safe mode?

eas21
eas21 Question owner
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sorry for my slow reply; my isp had major issues with their servers today. anyway, it does appear to have resolved the issue. The only add on I had was calendar and theme. do these have a history of causing problems? thanks, ed schilling