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Does Firefox 56.0.2 work in OS 10.13.1

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

HenryLester
HenryLester
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I recently upgraded one of my Macs to High Sierra, OS 10.13.1. Firefox 56.0.2, upgraded on 10-17-2017, does not open All I get is a bouncing icon. I am sending this via Firefox 56.0.2, using my other Mac, running Maverick. I've changed the default to Firefox with no effect. It won't open. Any solutions out there?

I recently upgraded one of my Macs to High Sierra, OS 10.13.1. Firefox 56.0.2, upgraded on 10-17-2017, does not open All I get is a bouncing icon. I am sending this via Firefox 56.0.2, using my other Mac, running Maverick. I've changed the default to Firefox with no effect. It won't open. Any solutions out there?

All Replies (2)

Shadow110
Shadow110
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Backup your profile just in case. https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data Then Uninstall Firefox and delete Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86). Run a mac Cleanup tool. Reinstall Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/ Full Version Installer

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that the OP has this issue on the Mac OS X High Sierra platform.

Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

Note that there are still a lot of bug with this latest OS X version.

  • Bug 1379811 - [10.13] macOS "High Sierra" tracking bug

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)