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I can drag messages to any folder successfully, EXCEPT the inbox when they disapear.

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  • Last reply by Matt

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I accidentally deleted some messages unread. I dragged them from deleted to inbox. They have vanished. Otherwise I can drag messages from any folder to any folder EXCEPT in box where they vanish wherever they came from

I accidentally deleted some messages unread. I dragged them from deleted to inbox. They have vanished. Otherwise I can drag messages from any folder to any folder EXCEPT in box where they vanish wherever they came from

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Chosen Solution

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?