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Latest Firefox Update not compatible with Facebook

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by EloraBIA

EloraBIA
EloraBIA
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After the latest Firefox update, Facebook is in chaos! All the "upper right" icons are MISSING: Friend Requests, Messages, Notifications, Quick help, etc. The icons are missing, but if you "hover" the cursor over where they are supposed to be, and click, they still work. Just very frustrating! What's going on?

After the latest Firefox update, Facebook is in chaos! All the "upper right" icons are MISSING: Friend Requests, Messages, Notifications, Quick help, etc. The icons are missing, but if you "hover" the cursor over where they are supposed to be, and click, they still work. Just very frustrating! What's going on?

Chosen solution

I use Facebook on a daily basis and have not experienced any of the issues that you have described.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

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All Replies (2)

Wesley Branton
Wesley Branton
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Chosen Solution

I use Facebook on a daily basis and have not experienced any of the issues that you have described.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

EloraBIA
EloraBIA Question owner
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Thanks Wesley! Worked P E R F E C T L Y !