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how Can I stop the crash reporter from constantly opening?

  • 3 replies
  • 1 has this problem
  • 36 views
  • Last reply by Kevin

lonestar3233
lonestar3233
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I could be doing something simply as watching a YouTube video and Firefox crash reporter will open up a new window but it will be blank with nothing but window title displayed. I tried to close the window but it just constantly opens a new one and I can't close it fast enough. And it pops up over anything going on in the background or on my phone. It's getting so annoying that I'm tempted to uninstall Firefox to see if this problem stops. Could someone help me I have the up today version of the app. Do I need to update anything else? And how?

I could be doing something simply as watching a YouTube video and Firefox crash reporter will open up a new window but it will be blank with nothing but window title displayed. I tried to close the window but it just constantly opens a new one and I can't close it fast enough. And it pops up over anything going on in the background or on my phone. It's getting so annoying that I'm tempted to uninstall Firefox to see if this problem stops. Could someone help me I have the up today version of the app. Do I need to update anything else? And how?

All Replies (3)

Kevin
Kevin
  • Moderator
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Would you type about:crashes in the address bar of Firefox for Android. Then on that page there should be several links to the crashes from your device. Long press on the the links and choos copy and paste them into this forum.

lonestar3233
lonestar3233 Question owner
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https://crash-stats.mozilla.com/about/throttling

Kevin
Kevin
  • Moderator
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Looks like your crashes were not processed. To have the system process them. Click on a couple of the URLs and let the page load. Then copy the results.