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Unable to access certain websites

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

p.mazava
p.mazava
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I need help on how to load the following websites

https://branch.io https://mixpanel.com/

Both websites just show up as blank black pages. Not sure if it is my security or firefox. Any help will be appreciated.

I need help on how to load the following websites https://branch.io https://mixpanel.com/ Both websites just show up as blank black pages. Not sure if it is my security or firefox. Any help will be appreciated.

All Replies (3)

Eve
Eve
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These both load for me. Try going to the pages and pressing Ctrl+F5 to bypass the cache and force refresh the page and see if they work then.

ARMAN KHAN
ARMAN KHAN
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Hello p. Mazava,

Follow the step resolve the problem:

1.Clear the cache Click the menu button. and select Options. ... Select the Privacy & Security panel. In the Cookies and Site Data section, click Clear Data…. Remove the check mark in front of Cookies and Site Data. ... With Cached Web Content check marked, click the Clear button. Close the about:preferences page.

2.Goto safe mode:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode.


Then I hope resolve your problem Reply me back.

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop