Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New Firefox unstable and slow

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

Bullock
Bullock
more options

Browser keeps crashing. Touch screen sometimes not working or slow to respond. Layout not user friendly.

Can't work with this new browser.

Browser keeps crashing. Touch screen sometimes not working or slow to respond. Layout not user friendly. Can't work with this new browser.

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support