Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 4 can't display certain images, but Firefox 3.6 can

  • 4 replies
  • 12 have this problem
  • 1 view
  • Last reply by OhanaUnited

more options

I upgraded to Firefox 4 last week and start seeing some images (and some components) failing to display even though it is perfectly fine in Firefox 3.6. The website hasn't been updated since I upgraded to Firefox 4 so I know it has to do with Firefox 4 and not the scripts/images that're causing problems. This was further confirmed when I start in IE and the website displays exactly the way it is supposed to. I have tried loading Firefox 4 in safe mode and the problem persists.

I upgraded to Firefox 4 last week and start seeing some images (and some components) failing to display even though it is perfectly fine in Firefox 3.6. The website hasn't been updated since I upgraded to Firefox 4 so I know it has to do with Firefox 4 and not the scripts/images that're causing problems. This was further confirmed when I start in IE and the website displays exactly the way it is supposed to. I have tried loading Firefox 4 in safe mode and the problem persists.

All Replies (4)

more options

If images are missing then check that you aren't blocking images from some domains.

See:

  • Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in Tools > Options > Content: Load Images > Exceptions
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images)

There are also extensions (Tools > Add-ons > Extensions) that can block images.

more options

Ok, here are my responses

  • Checked permissions, everything's ok
  • Images are loaded automatically (by default)
  • No exceptions in load images
  • The Media tab in Page Info showed images that are not displayed in the browser (but they are not blocked).
  • I disabled the add-ons and problem persists. Checking the site in Firefox safe-mode (which disables all add-ons) also returns same result.

Right now, there is just a big empty white space in the website because Firefox refuse to load the entire box (which contains both images and texts)

more options
more options

The text & image shows up if I page style to "no style". But the page design looks really awful.

FYI, the website I'm experiencing issue with is http://chinesestemcell.ca/