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everytime I open firefox this box( X marks) appears, closing out doesnt get rid of it and eventually have to restart in order to do so?

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  • 5 have this problem
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  • Last reply by eronboy

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When I go to my firefox browser a separate box opens ( X marks-click to finish installing) appears.I close this because I dont know what it is. This though has no effect as it keeps running somehow and enventually a message appears in the bottom left hand corner of the screen-x marks synchronising complete.Then further up the screen another smaller box appears, when this happens my mouse ceases to function and the screen freezes.Any windows open cant be closed and all that can be done is to restart my computer.How do I get rid of this annoyance?

When I go to my firefox browser a separate box opens ( X marks-click to finish installing) appears.I close this because I dont know what it is. This though has no effect as it keeps running somehow and enventually a message appears in the bottom left hand corner of the screen-x marks synchronising complete.Then further up the screen another smaller box appears, when this happens my mouse ceases to function and the screen freezes.Any windows open cant be closed and all that can be done is to restart my computer.How do I get rid of this annoyance?

Chosen solution

Go to Firefox/Tools(Alt+T)-Addon or you can to Addon Manager from CTRL+SHIFT+A- then choose Extension and find Xmark if you have it by click uninstall and restart your Firefox and check

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Chosen Solution

Go to Firefox/Tools(Alt+T)-Addon or you can to Addon Manager from CTRL+SHIFT+A- then choose Extension and find Xmark if you have it by click uninstall and restart your Firefox and check

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problem solved ! thanx:-)