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I had to uninstalled FireFox because of googletagmanger.com. It was causing me problems with all my websites, favorites, and Proton Mail email.

I tried several times to uninstall and reinstall FireFox, but googletagmanger.com kept still showing until I deleted FireFox and stopped using it.

I only have one place where I can download the iOS FireFox browser app and that is from the Apple Store. If I tried to type it to get it from online, it takes me to the Apple Store. Some day I would like to go back and get the app but the googletagmanger.com would have to be removed.

Almost every time I open Firefox it asks to update. I always say yes. After the update, it can't open any sites. Sometimes I get a message saying Firefox is already open. When I check the Task Manager, there are usually several instances of Firefox open. After ending all open Firefox's, I still can't open sites, it just runs until it times out. If I run a registry cleaner, and delete any bad registry entries, then Firefox will load sites. I feel like my Firefox may be corrupted and entering bad registry code. Is there a 'fix' I can run to correct these errors, or should I delete my Firefox and download a new copy. This problem started a few updates ago. I have the most current copy of Firefox, Version 133.0.3 (64-bit). I am running it on:

Device name LAPTOP-C2UVEEFH Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz Installed RAM 12.0 GB (11.9 GB usable) Device ID A5C7A4A4-F05C-488D-83A2-151AC8C536DC Product ID 00325-80064-27654-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thank you for any suggestions you can give me, Jerre Johnson jerrej1950@verizon.net

I am trying to download a MP3 file on my iPad but every time I press download MP3, it just plays it on a new page rather than downloading it. I have no issues when doing the exact same method on Safari.

I use Firefox on all my devices. I recently had to replace an hp laptop for water damage. I have a new Chrome book (CB) that's replaced the laptop. I ran into a problem once I installed the Firefox app on the CB. I'm having trouble getting passwords and contacts to sync from my Samsung mobile phone. I was able to get into Firefox on the CB by changing my password. However, I can't get the Samsung device and the CB to sync passwords and contacts. Can you help me with this?

Thanks, Brett Tuttle [edited] t@gmail.com

Device: Samsung Galaxy S24 Plus

I found that everytime the web request a permission, like location, microphone. I click 'allow' button, but it's never work.

But when I click 'dont' allow' button, it's work.

Maybe it's a bug? Please help me check it.

Hello,

I have recently noticed that all my email in Thunderbird between August 26, 2024 and early November has gone missing. I have not changed anything in my Account Settings.

Coinciding with this, Thunderbird has lost all my emails in the Sent and Drafts folders (except for recent ones from December). Oddly enough both folders show data is in them, even though no emails appear. The Sent folder has 119 mb and the Drafts folder has 62 mb shown.

In the account settings for "Copies & Folder," I have "Place a copy in Sent folder" checked. The same goes for the Drafts checkbox. I do not see anything out of the ordinary. I have also run a repair on the folders, but that did not help.

So: How can I recover my emails from August to early November? How can I prevent the emails in my Sent and Draft folders from disappearing?

Whenever I try to use Firefox, tab keeps crashing and there is a crash report. It keeps happening to the point where I cannot work. Below are some of dozens of crashes I've had this week. I would genuinely appreciate your help.

https://crash-stats.mozilla.org/report/index/b3901d05-40b4-4894-ad6a-a92120241213

https://crash-stats.mozilla.org/report/index/31d91df8-d658-4d25-9704-2140b0241213

https://crash-stats.mozilla.org/report/index/03b80ce3-3873-4ee4-9eee-cea350241213

https://crash-stats.mozilla.org/report/index/f3ecd3ae-a895-4eea-bf98-88b740241213

https://crash-stats.mozilla.org/report/index/f0d2b761-6319-4560-8153-c533c0241213

https://crash-stats.mozilla.org/report/index/d4b9fd34-b6d6-44ca-9ca2-1f88f0241213

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the death circle, and it will not come out of it unless I click just a slight distance away on the timeline of the video. Then, the video will go for about 20 seconds and do the same thing. I continually have to click on the timeline in front of where it stopped when the video stops, and then it will give me about 20 more seconds of the video before the white arrow circle shows up again. You can wait all day for the circle, but it will not start again unless you click on the timeline again ahead of where it froze.

Adding a Google Calendar causes Thunderbird to be non responsive!

I have added several other calendars, and these all work fine, just this one Calendar causes the problem.

The calendar seems fine when viewed in Google itself. It is a busy calendar with events going back several years and forward at least 2 years.

I am using the Provider for Google Calendars. I am on the latest stable version of Thunderbird.128.5.2esr on Windows 11.

Closing Thunderbird and restarting does not remove the issue; TB stays unresponsive.

Is this a known issue? How can I diagnose the issue with the calendar.

Thanks in advance.

I accidentally updated my email site password to the wrong one. Previously, I had the correct one saved in Mozilla, but the wrong one were overwritten and I lost access to my email account. Is it possible to recover the password from before it was overwritten with a new one? I have no other way to get to my email, it was created long time ago and I had no backup email connected to it. You are my only hope to recover it- I checked all other options. Please help my case. Thank you for your time dear support grand master.

New computer, W11, completely updated. The old SATA SSD was removed from old PC, had W10 on it and that had FFx 133.0 installed; successfully transferred the bookmarks to another W10 PC but not the Passwords/logins. Transferred all the information from the Mozilla folder (per Firefox/Mozilla help) to a USB: plugged it into my new computer and did the same transfer of the Places, Key4, logins, and favacons to the new computer: no change. Just finished uninstalling FF and removing the Mozilla file from App Data, then doing a complete reinstall; then added the old places etc. to the new install. Nope, didn't work. So what's going on with FF and W11?? Is there a solution? I have been with Firefox now for over 10 years and have never had these kinds of problems moving my information.

MODERATOR: mark this question as solved, please. I truly don't know what happened or what I did other than what I have listed above, but late last night (12/10) I went to try moving all these things again ----- and they were in place, they had installed etc. I am at a loss as to why all my logins and bkmrks. are now on the new PC, but who am I to question fate, good luck or The Lord.