All Products Community Forum

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy.

I hope someone can help, thank you!

I recently upgraded my OS from WIN 8.1 to WIN 10.0. Previously, I had installed Thunderbird in order to download my Gmail messages etc and import them to TB locally for archival purposes. When I upgraded to WIN 10.0, it was a clean install so TB and all the data was deleted. I have backups of the Gmail files I previously imported to TB but it seems the instructions are not clear on how to get them back into TB locally. I want to be able to search and read these emails when needed, since I deleted them from the Gmail server

Hi, I have a laptop i use for work and a PC at home, both use Firefox.

At home I am signed into a FF account, but on my work laptop i've never signed into FF before. I had lots of work-related bookmarks.

I recenlty signed into FF on my work laptop, in order to make sharing tabs to my home PC easier. Now all the local bookmarks I had in FF from before I signed in have been replaced with my bookmarks from my home PC.

How do I recover the bookmarks from before I signed in? Going forward, is there a way to organise different bookmarks on 2 different devices while signed into the same FF account?

Whenever I hover on a tab, a small pop-up immediately appears with the name of the tab and its website address. Sometimes this box is above the tab (and extending above the top edge of the window) and sometimes below it. This behavior started recently with no action on my part. How can I stop this annoyance?

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

I have a problem on the aliexpress website. (in other browsers everything works fine) When I open tabs with goods on aliexpress. and start switching between them, then at the moment of switching to another tab, my previous tab itself is updated and opens the main page. And there is no way to even press the “Back” button. The browser seems to reload the page completely. The chatgpt was unable to find a solution. All hope is on you. There are no errors. It's just that the aliexpress page reloads by itself when I switch to any other tab.

Since font size is controlled in Firefox by CTL +/- why not the same for the main screen in Thunderbird? Eyesight requires larger characters. Simple solution best. Past my time to futz.

On my old small laptop I wanted to increase interface font size. Erroneously thought that in layout.css.devPixelsPerPx I could insert the desired font size. I have inserted 12, now Thunderbird is unusable, some giant menu words appear but I cannot move anywhere. Can I I edit a configuration file manually to reset to a readable size? Which?

Made a mistake by changing user_pref("layout.css.devPixelsPerPx" from I think - 0.5 to +0.5 as incoming emails font was miniscule, but made nor difference... so thought it may be a font size, so changed to 12.... Now ginormous and unreadable. Searched through pages here for an answer and got to the prefs.js folder to find this file but it is not there.... I searched with notepad edit search for "layout" but no luck. Any ideas anyone? I tried adding the line user_pref("layout.css.devPixelsPerPx", "1.5"); whilst TB was closed and then opened TB but had made no difference.. :-( Any ideas anyone? TIA Graham

The inbox font in the Thunderbird email client on my Mac is super tiny, and it's very hard to read. I can't figure out how to make it larger. Is there a way to do this? I really like Thunderbird so far, but if I can't read it, I can't use it.

Thanks! Mark

In Thunderbird version 132.0.1 (32-bit) running in Windows 10 version 22H2 (Build 19045.5131), when composing a message, I have no option to "Add to dictionary" when I right-click on a word with a wavy red line under it. How do I make this option available? Thank you.

Hi everyone, My friend and I discovered, we can't screenshare Disney+ on Firefox over Discord anymore since yesterday. We get the same black screen as on Chrome ,where you have the workaround with disabling hardware acceleration - discovered it today and it still works. Still, my friend prefers to use Firefox. Does anyone know a workaround for that, too?

I mean... we are still pissed, they disabled the group watch feature! We both have accounts we pay for, we just like to watch together while living in different cities. Why Disney+? Makes no sense! Thank you.

Hello! My computer is Win 7 (my system info; the same with greater detail). I've been relying on Waterfox (mainly to download videos; it's not the browser I use regularly) for years, and it has never given a problem, far as web access. I have not updated the browser, main reason being my downloading add-on (which happens to be the popular "Video DownloadHelper") behaves in a less preferred way in my other browsers. (I fear an update would put the kibosh on the better way that program functions in Waterfox.)

Suddenly Waterfox has become moody (I don't know if BB code is going to work here, but the following image is a scrrenshot of "Hmm. We're having trouble finding that site." If not showing below, the direct link.):

[URL=https://imgbox.com/hXEimf6M][IMG]https://thumbs2.imgbox.com/62/ca/hXEimf6M_t.jpg/IMG/URL

I am hoping the ones reading may have suggestions for me to get my Waterfox back.

I did install a VPN recently, but I don't think that's an issue. Another point of consideration: Waterfox can access the internet in Safe Mode.

I consulted this handy-dandy page before bothering you:

7 Fixes to Try When Waterfox Is Not Loading Webpages on Windows

1) Weak internet connection. (Nope.) 2) Corruption in Waterfox installation files. (This possibility seems remote. After all, it was working well until now. ) 3) Malicious extensions (I have tried disabling all extensions, and there aren't that many.) 4) Webpages will also fail to load if there's something wrong with the browser's code. (This "code," whatever that is. was working fine for all this time. A quick look-see led to this meaning of "code": "..Code is made from C++ and C. Also javascript, pyhton, ruby, and many other languages." That seems to be a long shot.)

Their recommendations (leaving out the ones that are not relevant):

2) Update Waterfox. (I'm trying to avoid that. Of course, this might be the solution; however, It's not as though my version is that old and would have stopped working. Of course... who knows.)

4) Check Your DNS (Sounds like a lot of trouble; I don't think this will make a difference, as other browsers present no problem, and WF works in Safe Mode.)

5) Clear Waterfox Cache and Cookies (I did that.)

6)  Remove Unwanted Extensions  (I did that, by disabling the toggles, as suggested.)

7) Reset Waterfox.

That might be the last resort, and I have the feeling a reset is not going to do the trick. Doing this will get rid of the video downloading extension I'm trying to preserve, and instead I'm hoping one or more experts might come up with another suggestion that will work.

As an additional point, under Waterfox's "Options" > "Network Settings" > "Settings," where the default choice under "Configure Proxy Access to the Internet" is "Use system proxy settings," I fooled around by checking the first two, "No proxy" and "Auto-detect proxy settings for this network," and neither selection did anything. I could not try the remaining choice, "Manual proxy configuration," because I have no idea what figures or numbers to place for that one. If the BB code for the screenshot below does not show, here is the direct image; I'm also using the "attachment" option below.

[URL=https://imgbox.com/AqBgHdib][IMG]https://thumbs2.imgbox.com/2c/b2/AqBgHdib_t.jpg/IMG/URL

It's really odd Waterfox suddenly stopped working; it was so reliable.

Thank you. I would be very grateful for your help.

.

Hello everybody, I am using Firefox/Zen Browser in Linux and having an issue which bothers me a lot.

I am using Firefox for PDF viewing and was not having this issue in Windows. I don't know why, Firefox changes locations of PDF every time with something temporary rather than it's original place and it makes impossible to see them without reopening it via clicking. Is there any possible solution for it? I am having this issue both in Firefox and Zen.

My firefox browser froze and i accidentally sent the crash report. Is there any way to request it to be removed i cant find any form or email to ask for deletion.

Thanks in advance for all the answers!

Hello

I have an issue with an e-mail, that has no content (see picture 1). I received this e-mail yesterday and could read the text, sender, etc. Today, the e-mail was completely empty so I forwarded this e-mail from another device to myself and the content is there (see picture 2). What is the problem respectively what should I do in the settings (or whereever) to avoid such problem?

Thank you in advance.

Kind regards Gregor Danielak

Hello Support Team, I have 4 Email Accounts configured in Thunderbird. One of them I want completely deleted. I can't find any way to delete this one Account without destroying the other 3. Any help to delete one of the 4 Accounts is highly appreciated.

Best Regards Karl-Werner Hoffmann k_w_hoffmann@onlinehome.de

I just started with Firefox browser on my iPad. No where in the menu or Home Screen is there a print icon. Does anybody use Firefox on iOS and learned how to print??

HELP!