Canvas not loading

When I try and use canvas (https://canvas.oregonstate.edu/) the website is unusable. I tried clearing my history, and cache, but that didn't help much. This started after… (read more)

When I try and use canvas (https://canvas.oregonstate.edu/) the website is unusable. I tried clearing my history, and cache, but that didn't help much. This started after my Firefox updated

Asked by Jacoblester55 14 minutes ago

Last reply by jscher2000 - Support Volunteer 1 minute ago

Mozilla Lags After I Switch Windows and Loose Focus and Change Back

Hello everyone. I've been having some issues with Mozilla lately. I don't know if my CPU is in bad condition or not but, when I change tabs through my Windows, say chang… (read more)

Hello everyone.

I've been having some issues with Mozilla lately. I don't know if my CPU is in bad condition or not but, when I change tabs through my Windows, say changing tabs from Mozilla to Spotify and changing it back to Mozilla, my CPU gets very full, causing my cursor to lag, and Mozilla to be unresponsive for a couple of seconds first and it gets kinda worse as I continue to use my PC, causing the lag to occur for over 10 seconds.

I have seen some similar complaints on the web but they date back to 2014ish times.

What do you think? Is it somewhat my CPU's problem or did Mozilla's handling get worse over a patch or something?

I enjoy Mozilla and don't want to quit using it. Any help would be much appreciated.

403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (read more)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Asked by cabryan85 4 days ago

Last reply by markwarner22 12 minutes ago

Unistalled Adblock and still being barred from websites

Uninstalled Adblock, have looked in Extensions on Mozilla and its not showing, however, with another website I have just tried to access,error message saying I have Adblo… (read more)

Uninstalled Adblock, have looked in Extensions on Mozilla and its not showing, however, with another website I have just tried to access,error message saying I have Adblock installed when I havent. I've also put this website on the safe websites and not made any difference.

Many thanks

E

Asked by ella1_fisher 30 minutes ago

Last reply by markwarner22 13 minutes ago

Issue: Default language.

Although listed as one of the options for default language, the current version of Firefox, which is my default browser, does not accept Brazilian Portuguese as the defa… (read more)

Although listed as one of the options for default language, the current version of Firefox, which is my default browser, does not accept Brazilian Portuguese as the default language. It only accepts the Portuguese version, from Portugal which, to me, who speak Brazilian Portuguese, with all due respect, is a pain in the butt. I have tried, dozens of times, to delete the Portuguese version and set the Brazilian version as the default language. It works until I shut down the computer. The next time I turn on the computer, to my eternal dismay, Firefox cancels my previous language setting and reverts itself to the damn Portuguese version, which I dislike to the extreme.So I am, hereby, taking the issue to you with high hopes that this abdomally be straightened out once and forever. Many heartfelt thanks and wishing you sucess. Damião

Asked by Damião Lycarião 31 minutes ago

Last reply by markwarner22 14 minutes ago

All Messages and Folders Have Disappeared - Asking to Set Up Anew - ?Problem with v.128.5.0esr

Hello - When I opened T-bird today, the entire account appeared to be missing, along with all of the associated messages. I had not used T-bird for about a week, and … (read more)

Hello -

When I opened T-bird today, the entire account appeared to be missing, along with all of the associated messages.

I had not used T-bird for about a week, and so it had updated automatically to v.128.5.0esr from v.128.4.3esr. I did go to the Help > TroubleshootingInformation > Mail and News Accounts, and there's nothing there. Similarly, I went to ... > Profiles > about:profiles and did not see my default profile there.

Is this a problem of the most recent update? How do I restore my previous email account and settings?

Appreciate anyone's assistance with this.

Asked by lyses-03-havens 23 minutes ago

  • Locked

Where is Mozilla with the copy and paste blocking issue they somehow managed to get into their browser?

The Support forum is full with people having this problem and it seems no one at Mozilla can even b.u.t.t in with something like "we are working on it" or "here is how yo… (read more)

The Support forum is full with people having this problem and it seems no one at Mozilla can even b.u.t.t in with something like "we are working on it" or "here is how you can fix it yourself, also for none nerds" or anything?? Hello Mozilla, are you still alive or should we move on to a browser that does not malfunction on such an important issue as copy and paste? P.S. no answer is an answer too Mozilla, we can safely assume you are now buried on boothill, right?

Asked by Rudolf Megert 2 hours ago

Last reply by Paul 26 minutes ago

MSN auto opens every few mins

since a few mins ago, 30/11/2024 12 Am IST i have observed that MSN webpage specifically : https://www.msn.com/en-in?ocid=wispr&pc=u477 auto opens every few mins… (read more)

since a few mins ago, 30/11/2024 12 Am IST i have observed that MSN webpage specifically : https://www.msn.com/en-in?ocid=wispr&pc=u477 auto opens every few mins, i have no idea why, can anyone help me?

Asked by Torpy Rapty 27 minutes ago

Firefox stuck in Desktop mode

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version. However every time I … (read more)

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Asked by tompa09 30 minutes ago

How can I disable COMPLETELY the tab previews a/when I hover over a tab, and b/ when moving tabs (using left click and hold)?

How can I disable COMPLETELY the tab previews a/when I hover over a tab, and b/ when moving tabs (using left click and hold)? I've tried the various options listed in oth… (read more)

How can I disable COMPLETELY the tab previews a/when I hover over a tab, and b/ when moving tabs (using left click and hold)? I've tried the various options listed in other questions on the support forum: nglayout.enable_drag_image = false browser.tabs.hoverPreview.enabled = false browser.tabs.hoverPreview.showThumbnails = false

Along with unticking "Show tab previews in the Windows taskbar" in settings.

None of these works to completely disable the previews.

Is my only option to reinstall an older version of Firefox... again?

Firefox 133.0b6 (64-bit) Windows 10 Pro

Asked by IanStar 2 weeks ago

Last reply by Agent virtuel 1 week ago

Facebook attachments

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I ri… (read more)

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I right click the article I want to attach to Facebook. Some of those options are, Save link as, Copy link, when I right click for options. Can someone explain what is the right option to use? And, how do I proceed once I choose the correct option to make that attachment to a Facebook message I'm replying to? There are times a picture of the article will attach to the Facebook message, but the text that is associated with the attachment will not appear? Can someone please help? Thank you.

Asked by sciencemagic 1 day ago

Last reply by jscher2000 - Support Volunteer 35 minutes ago

Cannot stream movies on computer anymore

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to con… (read more)

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to continue watching a tv series on Amazon that I've watched for weeks. It said I had to update Firefox and told me how, but when I went thru the process Firefox said it was up to date. On Youtube I got an error msg. 99,999 . What is happening?

Asked by Shona Browne 17 hours ago

Last reply by jscher2000 - Support Volunteer 36 minutes ago

Removing the Sidebar

Can someone please tell me how to disable the new Sidebar? It is interrupting all of my workflow on the screen and it is frustrating with all of the choice and customizat… (read more)

Can someone please tell me how to disable the new Sidebar? It is interrupting all of my workflow on the screen and it is frustrating with all of the choice and customization options in Firefox, that there would be no way to disable it.

Asked by michael_sahno 1 hour ago

Last reply by ThePillenwerfer 1 hour ago

REMOVE SIDEBAR NOW!!!!!!!!

How the hell do I remove this crappy sidebar!?!?! Your suggestion of tapping the cog and clicking on sidebar button DOESN'T WORK! REMOVE IT! It is annoying, terrible! Wh… (read more)

How the hell do I remove this crappy sidebar!?!?! Your suggestion of tapping the cog and clicking on sidebar button DOESN'T WORK! REMOVE IT! It is annoying, terrible! Why would you mess with something that didn't need to be fixed ? What are you, Jaguar? Remove it now, actually do something and fix it.

Asked by lanorski 3 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago