Firefox Community Forum

I'm getting double downloads. This is a new problem which may have already started with version 115. I now have 128.4.0esr and the problem didn't go away.

I always check-mark "always ask where to store files" on the setting for downloads. There is a default folder listed, in case I'm not sure where to put a file. I don't know if I'm not being given the choice or if there is no longer a choice but I can't delete the default choice.

My downloads are going to the suggested folder and also to whatever folder I suggest at the time of the download, which is leading to doubled downloads.

This came as a suprise because it's never happened before.

I tried deleting the default folder from settings and it won't delete. I can check or uncheck "Always ask where to store downloads", but I simply lose the option to choose where I want a folder to be stored.

I hope you can tell me how to get back to this either/or option so I don't keep getting doubled downloads.

Thank you!

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

• Tools -> Page Info -> Permissions (everything was fine)
• Reloaded page using Shift+ Left Click to bypass cache
• Reloaded page with Ctrl + F5
• Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
• I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Hi,

I had to update my PC due to some issue, and I forgot mozilla account password so I had to do forgot password. But after that all my saved data in the same mozilla account has been removed and now I am in big trouble.

Can you please help me on this and give me my old data back. If you have any kind of security questions please do not hesitate to contact me.

But give me my data back.

Thank you.

I just tried to go onto etsy website. I was asked to solve a slide puzzle, which I did correctly but was then blocked.

I've attached a screenshot

This has happened with other websites too

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go through my Browser FireFox to have it removed.

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. One of the sites I had pinned to the Home page has changed. I can remove the old link (tile), but how do I add the new link as a tile? The help articles no longer provide any information about how to do this. Just "pinning' the page adds it to the toolbar, where I don't want it, but does not add it to the Home page. Do I have to just close and open that site a bunch of times in order to get it to appear???? There should be a more sensible way.

Recently the cursor in the address bar in Nightly mostly disappeared. To explain: on regular Firefox, the cursor is a thin, black, vertical bar, but on Nightly now, it's as if that bar moved up, leaving only a tiny bit visible at the top of the address bar. And the same problem is present in all textboxes. It's definitely possible that I accidentally set a setting via fumble fingers. Does anyone have a guess what the setting is to return things to normal?

Attempting to upgrade and recommission an old HP laptop not used in several years. Currently running Firefox Version 41.0.1

Any queries to legitimate websites such as Google or Mozilla, return a "This Connection is Untrusted" display screen. Firefox security settings have been changed to lowest security, and problem persists.

It isn't that Firefox isn't reaching the websites... it's that some security setting recognizing the security certificates (like Mozilla's) is broken... and I can't get past it... even to be able to download a new browser version.

i have a discontinued mint 19 and cant up grade to 20 because my lap top wont support the new version so help has been discontinued and I need to up grade my Firefox to the newer version!

I have had problems with virus programs and repairs. First I got blue screen took it to Best Buy they totally screwed it up. When I got it back they lost my D drive and totally changed the personally of the computer. I could not longer access Firefox with the code and they lost all my bookmarks. I managed to get some of the bookmarks with an older version of Firefox however, I want to use a newer version but apparently I can't take my bookmarks with me in addition I have an old Firefox file on my C drive but can't copy bookmarks without losing the bookmarks I already have installed. To try and put it simply, I want to go to new version of Firefox and take both sets of my bookmarks

Firefox consumes almost 2Gb of RAM with only one tab open. I find this surprising, and it's a major performance issue for me.

Do you have an explanation or solutions to reduce this memory overconsumption?

Dear Firefox

I am writing to you as regards your current upgrade and its interface. The taps bar and tools bar are very wide, thus decreasing area below them. The cannot because customized with the little knowledge I have in development.

I jumped FF V90 to this current upgrade FF 131.03 because anytime I tried to upgrade, I find the Interface not to my liking due to what I have already described above. I have seen similar comments like mine on the browser comments. One user actually asked if FF interface to V 80.02 which I support for it is the best of Interfaces so far in the development of the FF browser.

I hope to hear from you soon before I take a decision to go back to FF V90.0.

P/S: My 2 email addresses:

                                            1. [edited from public] @AOL.COM
                                            2. [edited from public] @GMAIL.COM

Also in trying to upload Image of the browser for clarity purpose, I get this:

                                           Error uploading Image
                                           Invalid or no image received.

What is happening here about Uploaded images: Add images (optional), I cannot fathom. There is certainly a block somewhere on the Support page.

Kind regards.

DR CLEMENT AKATENG MD

Yesterday, I get a screen popup that says" Outlook(formerly Hotmail)" Saying Hotmail will now be Outlook.

I've had Hotmail for maybe 30+ years now? I've always had Firefox open to my inbox, which is Outlook and has been for a year or better.

Since yesterday it will not open up to my inbox. It opens to the MS website showing what I wrote up above and a picture of Outlook.

I've deleted cookies and cache. Also history. Even though I point it to my inbox it just goes to that advertisement. I have the stay signed in box checked and don't show this again. But it does show again and again. I hope there's a way to fix this, pretty sure it not a Firefox issue. Just hoping someone else has had and and found a way around it.

Thanks Daniel B

Hi Firefox Community,

I am encountering an issue with my website, https://dogumgunumesaji.org/, when using the Firefox browser. The site functions perfectly on other browsers such as Chrome, Edge, and Safari. However, on Firefox, it either loads inconsistently or fails to load entirely.

To address this problem, I cleared the browser’s cache and cookies, disabled all extensions, and even tested the site on multiple devices running Firefox. Despite these efforts, the issue persists, indicating that it may be specific to Firefox rather than a device-related problem.

I am reaching out to the community for suggestions or troubleshooting steps that could resolve this issue. Are there any known Firefox settings or compatibility concerns that might be causing this behavior? Could a recent update to the browser be contributing to this problem?

Any assistance or insights into resolving this would be greatly appreciated. Thank you for your time and support!

Are there settings in Firefox that can solve the problem? Or is more information needed from me? I have been using Firefox for many years, and am reluctant to switch to another browser.