Thunderbird Community Forum

All the messages in my Inbox disappeared this morning. I have a MacBook Air running Sonoma 14.7.2, my ISP is Gandi, and Thunderbird 115.4.1 is my email. I had clicked on a link in an email from a known source and when I returned to email, all the inbox messages were gone. All other folders (Sent, Drafts, etc) are there and current. My husband and I each have email accounts; his Inbox is all there too. The Inbox emails were not in the Trash, Deleted or Junk folders. I closed Thunderbird and reopened; messages still gone. I closed all apps, shut down the computer and restarted; opened Thunderbird, messages still gone. When I look at the Profile files, I can't tell which one would be my Inbox, but none of the likely candidates seems big enough to hold the, um, 7000+ messages that were there. I have spent the day internet-searching and reading various posts on disappearing messages - most of which are very old and/or for Windows - but I am unable to figure out what to do. Are the messages somewhere in the Profile? Are they on my ISP's server? How can I get them back into the Inbox? Thanks for any help.

The old version of Thunderbird had four panes: Files on the left,; Sender and Subject on the upper right; and messages in the lower right quadrant. That is what I expect to see under the "classic" view. The new version is cumbersome to say the least. I actually have to open the email to see what it's about. The old version was working fine until my computer crashed and I was upgraded to NTFS windows. I've been a fan of Thunderbird for decades, but am being forced to look for alternatives.

How can I change the order of my email accounts? I need to be able to move 1 or more accounts from the bottom of the list to the top of the list. I have Thunderbird 128.6.0

I can sign into my startmail account on the startmail web site with no problem. However, I cannot access the startmail account via the Thunderbird client using the same password. I get a message saying "Login to server imap.startmail.com with username rhman44@startmail.com failed." Does anyone in the community have any suggestions? Thanks

As stated above, as of Jan 13th, the date of the last update, I can no longer download any email from the Yahoo/AT&T server. My Gmail email downloads like before the update. Did anything change to influence my AT&T account? I have no issues with accessing the email online, or my phone, so the AT&T email account still works the same everywhere but in Thunderbird.

I added Gmail account to Thunderbird on my Desktop and the number of emails is different on thunderbird and on Gmail. On Gmail there are 5666 emails in the Inbox but on Thunderbird the Inbox shows 10319. Is there a way to configure to display the emails as they are displayed on gmail? I'm moving the emails from one account to another and I don't want the client to be shocked when he sees 10319 instead of 5666. the discrepancy is too big.

The email server associated with internet server will be closing down soon. Also, I am not a fan of Google and gmail.

What email server would you recommend. My main concern is security.

My Tiscali emails to my son on Yahoo are not delivered. and I think this has happened on other email providers. This has only happened in the past month. I keep seeing references to DKIM but cannot find out how to add this to my outgoing emails.. I have added it for my incoming emails. It seems this is happening to many people as seen on Forums. Please advise James jd.fleming@tiscali.co.uk

Bonjour, J'ai effacé par erreur un dossier et ses sous-dossiers directement dans ma messagerie Orange. J'ai ensuite installé Thunderbird qui voit ces dossiers dans la poubelle mais ils restent désespérément vides des mails qu'ils contenaient. Est-il possible de les récupérer malgré tout svp ?

Recently when sending e-mails some are received ok, others not received and some gone into the receivers Spam folder. I cannot understand why, my settings are obviousy right. My provider is Tiscali. Until recently everything was alright. James

The messages in 2 of my Gmail email accounts have completely disappeared! Gone with no trace. How do I get them back? On Jan 1st, the first email Inbox messages disappeared and the next day the emails in another email Inbox were gove. I spent time yesterday reading ideas on how to fix this and trying every one, but no luck. Messages that had been moved into sub-folders and Sent messages are all still there. I use those 2 email addresses to operate an online business and really need the messages back as soon as possible.

The problem is only with Gmail Inboxes. I have other email addresses from Yahoo or individual domains and all of those accounts look fine.

In transferring my profile from PC to laptop, something went wrong and I lost all of my local folders, with years of emails in them. I have searched all parts of the Thunderbird folder under Roaming, and have been unable to find the folders.

The weird thing is that when I do a search for a particular subject or email that I know was in one of the local folders, the search still gives results showing the email headings. It will, however, not display the results as a list or open any of the emails.

The fact that the folders and emails appear in the search leads me to believe that they are still somewhere on my PC.

Does anyone have any advice on where they might be or how to find them?

Email crashes every day when I first open it. I'm using the beta version of Thunderbird and have been for years and not had a problem like this. It automatically submits a crash report but nothing ever changes. Help?

I have received an email from you saying that emails would be sent following my report of a white screen then Crash Report which has been repeating over several days. Please advise when I shall receive the emails to allow me to recover Thunderbird emails. Thank you, M O'Neill

I have multiple profiles, each with email accounts that relate to different subjects. How can I switch between profiles without getting totally out of Thunderbird?

I have been working with Thunderbird for over 11 years, never had a problem. 2 days ago it wanted me to set it up new completely. All my accounts, folders and data are still on my machine. Setting it up again would be a major pain, as I have lots of mail accounts. Plus I need to access the old data regularly. PC runs Windows 10, 32GB and lots of space on the disks. If I have to set it up new, is there an easy way to import the old data? Thank you Wolf

I have a number of email accounts with Thunderbird. All gmail ones are working fine but I am unable to access an outlook.com account on my PC as it keeps coming up as wrong password although I never changed it. The account works on my phone and ipad but not on the PC. How do I change the password on the PC?

I can't login to Thunderbird using my comcast.net login info. After several system restarts still having this problem. I'm using same login info I've used for years. Using Win 11, which is current with updates.

Junk button on main page is grayed out. I right click on junk emails and use the button at the top of the menu to mark them as junk but I keep getting mail from the same senders.