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Thunderbird fails to download and open JPEG files & Doc files

  • 6 respuestas
  • 4 tienen este problema
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  • Última respuesta de rrg956

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Using version 31.1.1.. Thunderbird cannot download and open JPEG and Doc files. TB opens pub files, xls, PDF files and some others but not primarily JPEG and Doc files.

I get a message saying "download failed due to unknown error, please try again"

Any help would be appreciated.

Richard G.

Using version 31.1.1.. Thunderbird cannot download and open JPEG and Doc files. TB opens pub files, xls, PDF files and some others but not primarily JPEG and Doc files. I get a message saying "download failed due to unknown error, please try again" Any help would be appreciated. Richard G.

Solución elegida

you tripped me up with the download part. It was downloading fine obviously. Just not displaying as you wanted :)

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have you tried that with anti virus scanning of email turned off? If not, try that.

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My e-mail attachment scanning function is turned off, Thanks anyway.

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Tools menu (Alt+T) > options > attachments and delete any information stored there for JPEC and doc file.

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That did the trick.. Thanks much ;-)

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Solución elegida

you tripped me up with the download part. It was downloading fine obviously. Just not displaying as you wanted :)

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actually the files never downloaded. they would start to download then the error message would come up. Thanks much for the help..