Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

error code: sec_error_unknown_issuer) on google.com

  • 1 respuesta
  • 47 tienen este problema
  • 1 visita
  • Última respuesta de user293

dev808
dev808
more options

I keep getting "error code: sec_error_unknown_issuer)" -This Connection Is Untrusted on google.com, why? Google should be safe, right? This happened after I got Kapersky Internet Security 2015 ( I have firefox 37 & windows 7), but it seems to be more of a firefox issue? I was going to google a solution, but you know.... :)

I keep getting "error code: sec_error_unknown_issuer)" -This Connection Is Untrusted on google.com, why? Google should be safe, right? This happened after I got Kapersky Internet Security 2015 ( I have firefox 37 & windows 7), but it seems to be more of a firefox issue? I was going to google a solution, but you know.... :)

Todas las respuestas (1)

user293
user293
more options

This happens when Kapersky doesn't install its certificate correctly. You will need to do the following:

  • enable displaying hidden files on your computer (instructions)
  • Find the kapersky certificate (this should be a .cer file, according to this forum post it's in the C:\ProgramData\Kaspersky Lab\AVP15.0.1\Data\Cert\ folder)
  • install the certificate in firefox. In the address bar, type "about:preferences#advanced", and choose the "certificates" tab. Choose "view certificates", then the "authorities" tab, and then "import". Find the kapersky certificate, and then import it.