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every time I write a new email I get a message box asking if I want to attach a file

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  • Última respuesta de reddwarf4ever

reddwarf4ever
reddwarf4ever
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every time I write a new email I get a message box asking if I want to attach a file

it's the same file everytime which is in a temp folder......have deleted all temp files and still get the question, but closing NO now allows the email to be sent , where previously it just sent a blank email

thanks

every time I write a new email I get a message box asking if I want to attach a file it's the same file everytime which is in a temp folder......have deleted all temp files and still get the question, but closing NO now allows the email to be sent , where previously it just sent a blank email thanks

Todas las respuestas (3)

Matt
Matt
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Are you using Avast? https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

reddwarf4ever
reddwarf4ever Autor de la pregunta
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Matt said

Are you using Avast? https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

yes I am, but have been using thunderbird for many month with avast also....wonder why thunderbird would suddenly start asking me if I want to send an attachment ( same file with every/any email sent) will uninstall avast as a test, but feel it's not that.....is there a way of saving my profile so I can uninstall thunderbird then reinstall it.....also thunderbird keeps all emails, which I don't want to lose, is there a solution to this ? thanks

reddwarf4ever
reddwarf4ever Autor de la pregunta
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just read Avast caused slowness and errors regarding nsemail.HTML The release of Avast 10.3.2223 ( We think it is that version) has resulted in issues with avasts preventing Thunderbird from functioning correctly. The workaround appears to be to create an exception in avast for the file nsemail.html in your computers temp folder. I have to say "appears to be" as Avast have not yet replied to my email. [52], [53], [54], [55], [56], [57] SUMO links [58], [59]

and yes it is nsemail.html......so could well be avast as it updated recently..

thanks will report back if solved