Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am SUDDENLY unable to print a page while thru firefox. Still able to if I go thru IE.

  • 1 respuesta
  • 2 tienen este problema
  • 3 visitas
  • Última respuesta de the-edmeister

more options

I went to print the confirmation of a bill payment and it wouldn't print, it wanted me to send to documents,... which it didn't do either. Last week it worked fine and if I go thru IE it works fine.

I went to print the confirmation of a bill payment and it wouldn't print, it wanted me to send to documents,... which it didn't do either. Last week it worked fine and if I go thru IE it works fine.

Solución elegida

My guess is that your printer isn't selected in the Printer - Name box where you initiate printing, but rather something like the XPS "printer" is selected and that's why it wants to be saved as a "document".

If that isn't the problem, try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

more options

Solución elegida

My guess is that your printer isn't selected in the Printer - Name box where you initiate printing, but rather something like the XPS "printer" is selected and that's why it wants to be saved as a "document".

If that isn't the problem, try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer