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Rohkem teavet

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Lost sync data after pass reset. Still have data on android. How to retrieve?

  • 2 vastust
  • 1 on selline probleem
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  • Viimati vastas yellowmatter

yellowmatter
yellowmatter
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After resetting Windows, installed Firefox and turned on sync. Had to reset my password and, not knowing, lost my synced data, and had no backup. But my data still shows on firefox on my android smartphone, how can i retrieve it? I turned off wifi in case it syncs and i lose everything.

After resetting Windows, installed Firefox and turned on sync. Had to reset my password and, not knowing, lost my synced data, and had no backup. But my data still shows on firefox on my android smartphone, how can i retrieve it? I turned off wifi in case it syncs and i lose everything.

All Replies (2)

Jyotsna Gupta
Jyotsna Gupta
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Please refer to this linkhttps://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync. This will explain how to sync and take a look at this to help you pick what you want to sync https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox?redirectlocale=en-US&redirectslug=how-do-i-choose-what-types-information-sync-firefo#w_what-types-of-information-can-i-share-across-my-devices If all this does not work, please report back.

yellowmatter
yellowmatter Küsimuse esitaja
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Did you read my post? What i want to know is if i login on my phone after a reset, all the data that is on there will go away, since resetting the password clears everything that is stored on the servers. I tried connecting my phone to the pc to retrieve the data but after searching for mozilla and firefox i couldn't find anything that seems to be it.