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files on old device

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Paul

William T. Ward
William T. Ward
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When purchased new device merchant did mot properly install information from old device and now it is not on my new device. Need to download my files to the new device.

When purchased new device merchant did mot properly install information from old device and now it is not on my new device. Need to download my files to the new device.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi William

Do you still have access to the old device?