Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Opening additional video causes all other video tabs/windows to stop and load

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by MrZero

MrZero
MrZero
more options

I started getting an issue where starting additional videos will stop all other videos in Firefox - forcing all of them to load simultaneously.

I have already attempted a number of options to no effect: - Starting in Safe Mode - Removed unneeded add-ons (any remaining add-ons were not active in Safe Mode) - Clearing Cookies and Cache - modifying media.wmf.zero-copy-nv12-textures and gfx.direct3d11.reuse-decoder-device - Disabled Hardware Acceleration - Modified Vertical Sync in Nvidia Control Panel

My device is fairly high end and has not had any issues with Firefox before tonight. There are no significant resource spikes when it occurs, and my connection speed is solid: Download: 936.89Mbps, upload: 714.34Mbps

I started getting an issue where starting additional videos will stop all other videos in Firefox - forcing all of them to load simultaneously. I have already attempted a number of options to no effect: - Starting in Safe Mode - Removed unneeded add-ons (any remaining add-ons were not active in Safe Mode) - Clearing Cookies and Cache - modifying media.wmf.zero-copy-nv12-textures and gfx.direct3d11.reuse-decoder-device - Disabled Hardware Acceleration - Modified Vertical Sync in Nvidia Control Panel My device is fairly high end and has not had any issues with Firefox before tonight. There are no significant resource spikes when it occurs, and my connection speed is solid: Download: 936.89Mbps, upload: 714.34Mbps

Chosen solution

Thanks for the input.

I found the solution. I had updated the drivers of my primary graphics card, an Nvidia card but also need to update drivers for my AMD card. Windows Update had replaced the drivers. Updating solved the issue.

Read this answer in context 👍 0

All Replies (2)

zeroknight
zeroknight
more options

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

MrZero
MrZero Question owner
more options

Chosen Solution

Thanks for the input.

I found the solution. I had updated the drivers of my primary graphics card, an Nvidia card but also need to update drivers for my AMD card. Windows Update had replaced the drivers. Updating solved the issue.