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Most of things do not work!

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  • 1 has this problem
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  • Last reply by user633449

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New version (14) really sucks! Extensions sometimes work, sometimes doesn't work! When I click many things on FF, it does not response. I lose my tabs after crashes, and many more bad things!! I had been using FF for years. Never had such problems.

New version (14) really sucks! Extensions sometimes work, sometimes doesn't work! When I click many things on FF, it does not response. I lose my tabs after crashes, and many more bad things!! I had been using FF for years. Never had such problems.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

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