Firefox Community Forum

As of yesterday I am unable to bookmark any site. Also, my bookmark history as stopped recording. At the same time, all my most used shortcuts have disappeared from the start up home page and will not reload despite multiple attempts. Please help, as what was once easy access shortcuts, including access to my mail, is now a multiple step process to activate.

I am on my new computer now, but need to open my old computer for information. However; I forgot the sign in password. Is there any way I can retrieve my old password for my non working older computer.

Help! I need to know what steps to take to recover all of my Firefox browser tabs from 09Jan2025. My mouse f-d up and erratically closed Firefox and when I opened it again all of my tabs were missing.

I was in Firefox tonight and everything was fine. At some point I went to save a bookmark and noticed that all my bookmarks had disappeared. I also lost my bookmark toolbar and my customized Firefox homepage. I have no idea what happened, but I tried doing some troubleshooting.

I tried to restore bookmarks from January 6th and a message came up saying 'unable to process back up file'. So I tried using a back up copy of my bookmarks from late December 2024. Nothing happened, no import happened. I have 4,400+ bookmarks that I cannot access.

I also tried the option to 'recover user data missing after Firefox update using the about:profiles. But that also didn't give me back the missing bookmarks/bookmark toolbar, plus that option also removed my extensions.

Whatever happened, those items were destroyed, removed or deleted. I need help to get those bookmarks back, because all my financial, medical links, etc. are stored in bookmarks.

I am in desperate need of help to get those 4,400+ bookmarks back, plus my customized homepage.

Please provide any help you can to resolve this serious issue. Thanks!

I had to do a hard restart to my PC and now I have lost all of my bookmarks. I have gone to the retorse and backup sections to try that and it is not working. For some reason it is only pulling up really old bookmarks for someone that used this computer before me. Why is this and is there anyway I can get my bookmarks back?

Please, can you help me sync my account from my old computer to my new one? Since I forgot the password when logging in to the account of the new computer, I reset it without recovery keys and now I don't have any of the data from my account, and the old computer cannot be started because it is badly damaged! Can you recover the data from my Mozilla account (history, notes, etc.).