ads by coupon drop down
i am getting this ads by coupondropdown.com that want to get rid of. I do NOT have any of the previously listed programs that this comes attached to nor is there anything in add/remove section of Windows 8.1....nor is there any thing in the add on section. two different malware programs will not fix nor will virus program. I have uninstalled and reinstalled FF a couple of times and the bug is still there......I am about to give up on FF for good because it appears to be something in the program that FF condones ....
All Replies (6)
Mal-ware can come from anywhere, and hide itself from anti-virus scans.
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?
Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).
Modified by FredMcD
put FF into safe mode, still see ads,
Related "question" thread from 2 years ago. https://support.mozilla.org/en-US/questions/953386
One user said "Adware cleaner works perfectly and free" - did you try using it?
after running eset online scanner for nearly 12 hours it found some stuff, but not the problem issue. downloaded and ran ADW cleaner THREE TIMES .. if found some stuff and took care of those also
still have the problem, in fact it appears to be worse!!!
from my stand point it appears that FF/Mozilla is condoning this company because it does not effect my IE or Chrome browsers.
my only alternative is to abandon FF and use the other browsers....note I have used FF almost from its inception and this is the way they treat their longtime users!!!!
Can you show us those ads?
Hello,
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.
Thank you!