Ebay pages do not fully load
On Firefox 56.0.2 ebay pages are not fully loading. While other people have had problems with photos loading, mine doesn't have that issue. Instead on mine the product description, reviews and questions and answers portions are either not loading at all or only partly loading. The page has a long empty-white space and then at the bottom the Questions and Answers portion is just a blue circling icon like something is trying to load but can't. The only blocking extension I have is AD block plus and I don't think it is the problem. I have tried white listing ebay on it and even disabled it while checking the ebay page and the issues remains. I have Bitdefender Total Security installed on my computer and have whitelisted ebay too. Still the problem persists on Firefox. I have opened ebay on IE and Edge and it opens and loads normally, so the problem is with Firefox somehow. I can't help but wonder if it has something to do with Firefox discontinuing Flash, Javascript, and other extensions like them.
Chosen solution
cor-el said
We have seen more issues reported with Adblock Plus. You can try uBlock Origin as a replacement for Adblock Plus to see if that works better (lower memory footprint).
I don't believe the problem is with Adblock, since I have troubleshot it by both whitelisting ebay on Adblock, and I also completely disabled Adblock and the problem persists in Facebook.
Read this answer in context 👍 0All Replies (6)
We have seen more issues reported with Adblock Plus.
You can try uBlock Origin as a replacement for Adblock Plus to see if that works better (lower memory footprint).
Some eBay listings are mostly a large frame containing content from a different server. If you right-click that blank area, does the menu show a "This Frame" item? If so, click This Frame to show its sub-menu and try Open Frame in New Tab to see whether Firefox will load it there (as well as to clearly see its address).
Chosen Solution
cor-el said
We have seen more issues reported with Adblock Plus. You can try uBlock Origin as a replacement for Adblock Plus to see if that works better (lower memory footprint).
I don't believe the problem is with Adblock, since I have troubleshot it by both whitelisting ebay on Adblock, and I also completely disabled Adblock and the problem persists in Facebook.
jscher2000 said
Some eBay listings are mostly a large frame containing content from a different server. If you right-click that blank area, does the menu show a "This Frame" item? If so, click This Frame to show its sub-menu and try Open Frame in New Tab to see whether Firefox will load it there (as well as to clearly see its address).
Nope. It doesn't do anything when I right-click there.
You can still give it a try and disable or uninstall ABP via the about:addons page to see if that has effect.
You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of involved files.
If you revisit a 'forgotten' website then data from that website will be saved once again.
Thanks y'all. Since posting this I have been battling computer problems and troubleshooting several issues. This issue is resolved now. I had to uninstall Bitdefender as it was causing my computer to crash. Apparently it was too aggressive for my system. Anyway that resolved some of my browsing issues in Firefox, but still had this issue on certain Youtube channels like "The Voice." This morning my Firefox updated to the new Quantum and was working much better but the issue still remained on Youtube. Then I disabled AdBlockplus on "Youtube" and "The Voice" now loads, with a small commercial at the front of it. I tried this before with Bitdefender installed and it did not work, so all I can figure is that it was also blocking content for some reason. Anyway, thanks everyone, especially Corel for your advise.