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I have been having problems in getting all the subject matter for my university course. I have had to change to googles Chrome to fully download the units. Can you fix? Dr Bob Boardman [removed phone# and email from public support forum]
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Have you tried accessing it in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#
Do you have an ad blocker? If so, turn it off and try again.
What happens when you try to download units? If you see an error message, can you take a screenshot of it?