inbox shows 1 unread message after opening all the messages.why are new inbox messages not highlighted
I cannot find the unread message despite having opened all my inbox messages and wonder why the new messages are no longer in bold text.
Chosen solution
Right click the folder, select properties and then the repair button. A new index might clear it.
If not try View menu > folders > unread see if Thunderbird can find it since it says it is there after an index rebuild.
Read this answer in context 👍 7All Replies (8)
Sometimes things get out of sync. Right click the folder and select Mark Folder Read to clear the number.
Mark Folder Read did not remove the unread inbox bold noice
Right click the folder and select properties. Then Repair Folder.
Then read this article about folder maintenance. http://kb.mozillazine.org/Keep_it_working_(Thunderbird)
Tried all this and still cannot clear the bold Inbox(1) message.
Do you have 'View' > 'Folders' > 'All' selected?
i have heard of some reports saying that the 'Unified' view can show incorrect number.
Do you have any add ons installed? If so, go to the Help menu and select Restart with Add Ons Disabled and then close and restart Thunderbird.
Modified by user01229325
nothing so far has fixed the problem
Chosen Solution
Right click the folder, select properties and then the repair button. A new index might clear it.
If not try View menu > folders > unread see if Thunderbird can find it since it says it is there after an index rebuild.