همه‌ی محصولات Community Forum

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work.

The installer (Firefox Setup 115.18.0.esr.exe) seems to think that my system is running Windows 7 and does not proceed.

The Picture in Picture feature does not work with Hulu. The picture pops out but it remains stuck into the Hulu tab. It does not float around. So it does not operate like intended. The black box is the pop out. when viewing it does have the picture. You just have to view it on the tab Hulu is opened on. Any ideas? m

How do I actually install the Surfshark extension, because everywhere I go just seems to be information about the extension, but nowhere to click on to actually to install it ??

how do I cbange my secondary email to being my primary email for signing in and receiving messages from you. I rarely if ever use the fastmail email account. thanks, Leigh Scheele [edited from public] @gmail.com

I am running Windows 7 Professional. I can not justify the cost of updating Installed versions of Applications at my age (86) if I were to update from Windows 7. Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025. Thank you Graham Garden

I have been receiving emails for my butlerfamilia@aol.com account on my pc, via Thunderbird, and on my ipad. Now both devices are saying the password is invalid. I have gone to the AOL website and changed the password and can receive emails at mail.aol.com. I have gone back to thunderbird and folllowed instructions to change the pw by deleting in settings and restarting Thunderbird and entering the new pw that AOL Mail recognises. But Thunderbird still says the pw is not valid. Any suggestions ?

Dear Support Team,

I am experiencing an issue where the "Send to -> Mail recipient" option is missing from the context menu in Windows, despite having Mozilla Thunderbird set as my default email client. Steps to reproduce the issue:

   I have set Thunderbird as my default email client in Windows 11.
   MAILTO links work correctly when triggered from a browser or PowerShell (e.g., start-process "mailto:test@example.com" opens Thunderbird as expected).
   However, the "Mail recipient" option is completely missing from the "Send to" context menu.

Additional troubleshooting:

   I have verified that MAILTO is associated with Thunderbird in the Windows default apps settings.
   The registry keys under HKEY_CLASSES_ROOT\mailto\shell\open\command are set to:
   "C:\Path\To\Thunderbird\thunderbird.exe" -osint -compose "%1"
   I have recreated the Mail recipient.MAPIMail shortcut in %APPDATA%\Microsoft\Windows\SendTo pointing to Thunderbird.
   I have reinstalled Thunderbird and checked MAPI compatibility, but the issue persists.
   Running rundll32.exe url.dll,MailToProtocolHandler test@example.com successfully opens Thunderbird.

Observations:

   The issue seems isolated to the context menu functionality.
   The "Mail recipient" shortcut does not appear in the context menu at all, even after manually creating the Mail recipient.MAPIMail file in the SendTo folder.

Could you please help me resolve this issue? Are there any additional settings or configurations I need to adjust to restore the "Send to -> Mail recipient" option for Thunderbird?

Thank you for your assistance.

Best regards, Ondrej

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other issue. How do I remove the software?

Thanks for your help with this matter.

Best regards,

Adrian

I understand how to work with my list of passwords in Firefox. And I understand that a user name seems to be associated with the specific website that it was used on. Recently I brought up intuit.com and expected there to be only 1 username, but I saw a user name (Yahoo email address) that belongs to a guy that does some work for me. I remember him using my laptop to login to yahoo once to get something from his email. But he didn't use intuit.com. Not sure he even knows what intuit would be.

So I went to the password list in firefox and typed in intuit, his user name didn't appear. I tried typing in his email address but it didn't find it. I'm not worried about any security issues. But I want the name removed from the list of users that pops up.

I deleted the cookies for intuit but the user names still pop up.

Any suggestions on how to get rid of this user name?

I updated from TB 115 to 116. I had to re-enter email and calendar (to Google) connection info. Calendar does not display. Email and Contacts seem alright. Is Provider still needed?