همه‌ی محصولات Community Forum

I don't know if "settings" would be considered my topic, but there was no other choices to pick from.

I have files that are titled "zip files" and I wonder if you can tell me how to remove them out of the zip/condensed files to just regular files, like for example in either my documents or downloads, etc., just not in a zip or condensed file.

I'm definitely NOT very computer/tech savvy as you can see. I would appreciate any kind of help.

Thank You so much Patti Tray

Help, My computer performed an automatic update, rebooting itself and all the history on Firefox has been lost all my open tabs have disappear. I followed other instructions to open the Profile Folder, but the only 2 files there are the ones created after the reboot. There are no previous files. Thanks, Juan

The "restore previous session" function stopped working today. My privacy and security sessions are set to REMEMBER HISTORY. I have restarted my Mac. I have the latest version of Firefox. Why does it no longer work?

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Hi,I watching Iprime Movies & Many other Streaming Services A Notice appears on the screen ,Change youe provider(likes of Firefox) to Hd Please assist Thank you Darryl

The extension ZoneAlarm Web Secure is preventing safe downloads from web sites. I do not want this program in my version of Firefox. version of Firefox. There is no way I have found to remove this program. Please advise me how to do so.

I am currently using FF v133.0 and I want to downgrade to v130.0. I tried this once before and could not get the 'Profile' to activate and reinstall all of my settings, bookmarks, add-ons, etc.

Please provide step-by-step instructions for doing this. Any assistance will be greatly appreciated.

I am using Windows 10 64 bit.

Thank you.

I'm unable to send any email with Thunderbird on my new Windows11 laptop. I've used Thunderbird for years and years on the old Windows10 one, but it won't send anything with the new one. The version info it gives is "128.5.1esr (64-bit)" Whenever I try to send an email message, it waits a long long time and then gives a popup saying "Login to server smtp.mail.yahoo.com with username bill.marshall@verizon.net failed." It gives me an option to enter a new password, and if I click there it doesn't let me enter the password again, just re-tries, again waits a long long time, then gives the same error popup. When I cancel, it gives a new popup saying to check the password and verify the 'Authentication method' in Account Settings. Authentication method looks fine, but the password (Settings->SavedPasswords) is empty (?? But I entered the password when I started Thunderbird and asked it to save it).

I moving from classic outlook to Thunderbird and I am having trouble finding how to change fonts and color in signatures for my emails. I do not do html it is a simple signature; name company name and phone numbers. I search and found no help. Is there a way to change color and font in the reply to an email? Sorry I know this sounds simple but I have been using outlook since it came out so this is similar but just enough to give me trouble. Thank you for any help, rick

Tried to click on Firefox today and browser wouldn't open. So i uninstalled and reinstalled and got the same result. I'm guessing the browser is no longer available for Windows 11 and they're going out of business.

When trying to open sites from my email, such as usps.com, I get the following message and it will not allow me to open it even if I put the address in myself:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at tools.usps.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

PLEASE help me find this problem. Until the last update, I didn't have this problem. What do I need to do? Thank you

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work.

The installer (Firefox Setup 115.18.0.esr.exe) seems to think that my system is running Windows 7 and does not proceed.